Sunday, November 15, 2009

Drug Blunder At KKH - The Public Should Know About This (Part 3)

We were told that the hospital takes this incident SERIOUSLY and is very APOLOGETIC about their mistake. Honestly, I beg to differ. Even when the incident happened, the rate at which a doctor came to my mum and Mdm Ng, mind you it was a run-on-the-mill doctor who wasn't exactly sure of the effects etc, was appalling. The specialists weren't even activated immediately to rectify the blunder, leaving the two patients and their extended family members to worry the night away.

Of course, I assume after their good night's rest, they eventually came the following morning. And over the next few days, we had different doctors and nurses coming in with differing medical opinions. Some said it's an overdose, others assured us that everything is fine. What the heck is going on and how are we to trust the medical advice coming from KKH?!

Eventually, it got my other aunt (Aunt Julie) to rope in her media connections to arrange for a reporter from Straits Times to cover this shocking news.

Now, here comes the fako part. The day after the media sent in an email to medical affairs for an interview with the victims and doctors,we finally had a doctor of seemingly higher authority, A.Proffessor Chia, coming in along with an executive from the Medical Affairs Department, to offer us some explanation, AFTER 5 DAYS from the incident!!!

The executive apologized on behalf of the hospital, which to me was merely propriety without sincerity. I understand that she is just doing her job and I have nothing against her. Upon my questioning, she mentioned that the hospital had been tied up with their investigations and so they forgot and neglected to offer the victims any form of official apology and explanation.

THIS IS TOTAL BULLSHIT TO ME!!!

2 comments:

Anonymous said...

".....she mentioned that the hospital had been tied up with their investigations and so they forgot and neglected to offer the victims any form of official apology and explanation."

This is an indescribable outrage. My sincerest sympathy and well-wishes to your mum, Mr Ng.

Xtrocious said...

".....she mentioned that the hospital had been tied up with their investigations and so they forgot and neglected to offer the victims any form of official apology and explanation."

Definitely sounds like a case of trying to cover their own backside before they come out to face the victim...